Labels Direct is our Constructors 911’s feature project. Labels as I will call it going forward, is a hail restoration project. The project is over 20,000 square feet of roof, with 87 solar panels located on the roof. Constructors 911 meet with the first adjuster who said the claim is going to be higher than he has the buying authority, basically it is consider a large loss and a special adjuster has to come into town.
Constructors 911 waited a few weeks and the adjuster came in from Kansas City, we meet up on the roof with a roof engineer he had brought with him; the existing roof is broke down into 2 parts, one being Modified Bit and the other being an old single play with seams covered in roof tar. Travelers Insurance Adjuster agreed to re-roof roof #1 (single ply roof) and then proceeded to tell us we can just re-granulate roof #2 (Mod-bit), and we all know in the business how well re-granulating works out (not so well after a couple years). After much discussion we get Travelers Adjuster to agree to a coating on roof #2.
A few weeks (2 to be exact) the adjuster asked Constructors 911 for a bid. Which is usually not the case with large loss adjusters, they do it themselves. So Constructors 911 complies and he said it was way too high. He then proceeds to have 2 other companies go out and bid the project to him, instead of going by xactware pricing (which is pretty much uncommon in today’s insurance world). Believe it or not we had the middle bid, not even the highest like he thought, so the adjuster instead of going by Constructors 911’s pricing the adjuster pigeon holes Constructors 911 into the lowest bidder’s number… I was shocked at this tactic, but it is about the customer ultimately.
After receiving the final paperwork a few weeks later and several conversations with the adjuster, Constructors 911 came to a compromise in what the insurance was paying for, they did not want to pay for the solar panels to be removed… but Constructors 911 won and got them to agree to move them.
Within the week I and Tim met with the owner and discussed his options, since we crunched the numbers and were able to give him 2 options, coat both roofs with a SEALOFLEX product or we could just overlay both roofs with 2” ISO insulation and fleeceback .60 mil GAF TPO over both roofs. The owner chose to go with the Fleeceback option as it will increase the R-Value of his whole roof system to exceed an R-30, this will help his heating and cooling of the warehouse areas.
As of the 5 of February the solar panels have been removed, unfortunately the weather on Monday February 8 turned too cold to do the Low Rise Foam Adhesive, which is what adheres the TPO to the 2”ISO insulation.
The first phase is complete, and the second phase has been started. A lot of complications with weather have been overcome so far on this project. We have had to deal with high winds, snow, freezing rain, and heavy rains. As you can see by the photo safety has been the number one concern on this project. The flags and scaffold stair tower have helped out tremendously. We have been lucky to not interfere or slow down the business that is under our feet.
The solar panels have been repositioned onto the new roof and are waiting to be re-installed. The second roof is currently being finished up and the 2 roofs will be tied together here shortly. I am very happy with the performance of the crew. Check back in later for the final photos of the completed project.
March 4, 2016